Bounce Energy

bounce-energy-logoCompany Overview

Bounce Energy is a Texas based energy company. They began operations as a full-service Retail Electricity Provider in Texas in 2008 with the idea of giving customers like you “more than electricity.” That is why they are committed to bringing value to their customers in the form of innovative plans & products, competitive pricing, guaranteed customer satisfaction, superior customer rewards, and reliable service. In 2012 they expanded to serve Pennsylvania and then, subsequently began operations in New York in 2013. They use their expertise to take care of you, your home, and your business so that you receive the attention, care, and products you deserve

Achievements

  • American Marketing Association (AMA) Best In Class Marketer Of The Year 2012
  • Bounce Energy won the Houston Small Business division of the 2012 Social Madness Contest hosted by The Business Journals and Spark Business from Capital One.
  • In 2011, they won “Outstanding Achievement Awards” in both the energy and utilities categories from the Interactive Media Council (IMC).
  • In 2012 they received the “Best In Class” Award, also from Interactive Media Council.

Community Involvement

Bounce Energy shows their concern for their local community by taking part in many charitable events and campaigns. They extend their motto of “providing more than just electricity” to not only their customers, but to the community as well. They are well known for often making donations to various charities when customers sign up.

They offer industry-leading electricity plan choices to meet your lifestyle, including individualized solutions for small businesses, movers who are short on time, energy conscious eco-friendly types, or people who are just shopping for an amazing deal on their electricity service. They go the extra mile to make your energy decisions and, your life a little bit simpler. Check to see if Bounce Energy services your area and get a free quote right now by typing your zip code in to our Shop & Compare tool!

Commercial Rating

Overall Rating:
5 Stars 5 Stars 5 Stars 5 Stars 5 Stars     (3 votes)

Would you recommend to a friend?  100% Yes   0% No

Price: Are the charges on your bill what you expected to pay when you signed up?
5 Stars 5 Stars 5 Stars 5 Stars 5 Stars   (3 votes)

Billing: Were your bills on time? Were they easy to read and accurate?
Did they arrive at the location you specified when you signed up?
5 Stars 5 Stars 5 Stars 5 Stars 5 Stars   (3 votes)

Customer Service: If you contacted customer service, were they friendly and knowledgeable?
Did they provide a solution in a timely fashion? Did you have a long hold time?
4 Stars 4 Stars 4 Stars 4 Stars 4 Stars   (1 vote)

Comments

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars  No need to call customer service for any reason. Service is quite satisfactory.

4 Stars 4 Stars 4 Stars 4 Stars 4 Stars  No comment

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars  No comment

Residential Rating

Overall Rating:
4 Stars 4 Stars 4 Stars 4 Stars 4 Stars     (42 votes)

Would you recommend to a friend?  85% Yes   15% No

Price: Are the charges on your bill what you expected to pay when you signed up?
4 Stars 4 Stars 4 Stars 4 Stars 4 Stars   (40 votes)

Billing: Were your bills on time? Were they easy to read and accurate?
Did they arrive at the location you specified when you signed up?
4 Stars 4 Stars 4 Stars 4 Stars 4 Stars   (40 votes)

Customer Service: If you contacted customer service, were they friendly and knowledgeable?
Did they provide a solution in a timely fashion? Did you have a long hold time?
4 Stars 4 Stars 4 Stars 4 Stars 4 Stars   (29 votes)

Comments

4 Stars 4 Stars 4 Stars 4 Stars 4 Stars  I chose a one month rate. I wish I had gone with a longer term because I did not like the rate changing every month.

4 Stars 4 Stars 4 Stars 4 Stars 4 Stars  No comment

4 Stars 4 Stars 4 Stars 4 Stars 4 Stars  No comment

4 Stars 4 Stars 4 Stars 4 Stars 4 Stars  No comment

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars  No comment

3 Stars 3 Stars 3 Stars 3 Stars 3 Stars  Bounce Energy has promised certain rewards and even after calling customer service, I am left without what was promised.

4 Stars 4 Stars 4 Stars 4 Stars 4 Stars  No comment

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars  No comment

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars  It is somewhat unfortunate to try and renew service for a future time frame only to find out the rates have risen to such a degree the search for a good rate starts all over again, hope to continue with Bounce as it has been an excellent partnership with this company

3 Stars 3 Stars 3 Stars 3 Stars 3 Stars  No comment