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Brilliant Energy

brilliant energy

Brilliant Energy is a Texas-based retail electric provider, serving homes and businesses. The company was founded in 2007 with the vision of creating a great customer experience, providing competitive prices, and facilitating constant improvement.

Achievements

  • Brilliant Energy currently (updated 2015) holds an A+ rating from the Better Business Bureau (BBB).
  • They also received a 2014 Award for Excellence from the BBB.

Community Involvement

Brilliant Energy is a continual supporter of the Veterinary Public Health Division (VPH) of Harris County Public Health & Environmental Services (HCPHES). The VPH is the animal control portion of the Harris County Public Health & Environmental Service, which is responsible for protecting the health and safety of Harris County pets and residents. The VPH created “Friends of CountyPets”, a nonprofit organization that helps pets to find permanent. VPH also partners with rescue groups and, the veterinarian community.

They are also associated with the Greater Houston Partnership. The GHP works to make the Houston area the best to live, work, and own a business.

They will keep your expenses down by keeping their own down. No fancy offices here. No expensive perks. They just tend to business.

Reviews for Amigo Energy

Lower Energy Bills! Yay!

★★★★★
5 5 1
Ok so I know most people complain about their energy companies but I’ve been pretty happy. I was paying too much for energy for my one bedroom apartment so I switched. I’ve been saving about $20 a month since I made the switch. I havent had to call so I don’t know how customer service is but its been six months so far so good!!!

MADE MOVING EASY!

★★★★★
5 5 1
So I normally don’t write reviews for many companies but I will say Brilliant Energy actually made my moving process easier. I had the most stressful process coordinating movers when we moved and all of my new utilites seemed to be a pain, don’t even get me started on changing my water bill. Brilliant made it simple. I actually had no issues with them that means five stars from me!!

Customer Service Was so Nice!

★★★★☆
4 5 1
I had an outage which was super annoying because it was right in the middle of a work from home day. I called and the customer service lady was so nice. She helped me and even called me back when our call was disconnected. Not used to that from a power company.

Phone Menu is Annoying

★★★☆☆
3 5 1
I just wanted to pay my bill online and whne I couldn’t it took forever to get a hold of someone. I had to press like seven different buttons on the menu just to talk to sosmone so I could pay my bill. Annoying!

I Like Them But Watch Your Bill

★★★☆☆
3 5 1
I locked in a 12 month contract with Brilliant Energy so I could save on my monthly bill. Their kwh prices were pretty good. However, the other day I had a late fee on my bill. I swear it wasn’t late at all. I called and eventually threatened to file a complaint and they eventually credited the fees to my account. A waste of time yes but at least they handled th issue unlike other places!!!

Keep Having Power Outages

★★★☆☆
3 5 1
My neighborhood keeps having power outages. I keep calling but I hate waiting to have power turned back on!!!

Staying for a While

★★★★☆
4 5 1
I've switched energy companies a few different times. Every time I switch i get a few months of lower rates and then they go up which is annoying. when my bill was to expire i was surprised that the rate is relatively reasonable still, going to keep with them for another year.

Standard Enregy Company

★★★☆☆
3 5 1
I don’t know what else you could really want from a energy company. Sometimes talking to customer service can take a long time. I was on hold the other day for a while to report power outage, but that’s pretty standard for most energy companies. I think my rates are fair though.

No Complaints

★★★★★
5 5 1
I have no complaints about Brilliant Energy. I've been with them for a while and never thought about switching. I pay less than my neighbor does and i've never had any problems.

Good Company. Long Time Customer.

★★★★★
5 5 1
I have been with Brilliant Energy for the last three years. No real issues. Service was easy to set up. Paying my bill online is simple. They've handled any problems with service or questions right away. Overall been satisfied.
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