Champion Energy

champion-energyCompany Overview

Champion Energy Services, LLC entered the market in 2002. This Houston-based company was then licensed by the Public Utility Commission of Texas (PUCT) in 2004. Champion has seen strong growth and currently serves around 1,000,000 residential customer equivalents. They currently serve  governmental, commercial and industrial customers in deregulated electricity markets in TX, IL, PA, NJ, NY, OH, and MD. The residential services are limited to TX, IL, PA, NJ, and NY. They also serve natural gas customers in IL

Champion Energy offers competitive electricity rates with no hidden fees and, easy to read monthly electric bills. They also offer live customer care around the clock, 24 hours a day, 365 days a year. Champion Energy is ever-mindful of their purpose: to power lives and power businesses. By maintaining a sharp focus on customers’ interests they have become one of the fastest growing Retail Electric Providers in the nation.

Champion Energy is backed by Texas-based Crane Capital and EDF Trading North America, LLC. Their thriving business gives them the ability to purchase wholesale power more efficiently than many competitors. Their name says it all: Champion Energy is a champion.

Achievements

  • Ranked “Highest in Residential Customer Satisfaction with Retail Electric Service, Three Years in a Row” according to the J.D. Power and Associates 2010-2012 Texas Residential Retail Electric Provider Customer Satisfaction Studies.
  • Champion Energy Services received the highest numerical score among residential electric service providers in Texas in the proprietary J.D. Power and Associates 2010, 2011 and 2012 Texas Residential Retail Electric Service Satisfaction Studies.
  • Their 2012 score of 756 on the 1,000 point scale was the highest satisfaction score ever recorded since the report began. The 2012 study based on responses from 7,619 consumers measuring 21 providers and measures consumers’ satisfaction with their electric service provider based on four criteria: price, billing and payment, communications and customer service.

Every decision at every level is focused on creating greater value for our loyal customers. – Champion Energy

Reviews for Champion Energy

Commercial Rating

Overall Rating:
4 Stars 4 Stars 4 Stars 4 Stars 4 Stars     (11 votes)

Would you recommend to a friend?  89% Yes   11% No

Price: Are the charges on your bill what you expected to pay when you signed up?
4 Stars 4 Stars 4 Stars 4 Stars 4 Stars   (11 votes)

Billing: Were your bills on time? Were they easy to read and accurate?
Did they arrive at the location you specified when you signed up?
4 Stars 4 Stars 4 Stars 4 Stars 4 Stars   (11 votes)

Customer Service: If you contacted customer service, were they friendly and knowledgeable?
Did they provide a solution in a timely fashion? Did you have a long hold time?
4 Stars 4 Stars 4 Stars 4 Stars 4 Stars   (9 votes)

Comments

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars  No surprises on bills.. That is a good thing.

4 Stars 4 Stars 4 Stars 4 Stars 4 Stars  No comment

2 Stars 2 Stars 2 Stars 2 Stars 2 Stars  When the location changed, it took several phone calls and follow-up to discontinue the meter at the old location.

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars  Will not change from Eisenbach Consulting. Very polite, quick and they explain things very well.

4 Stars 4 Stars 4 Stars 4 Stars 4 Stars  No comment

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars  No comment

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars  We could not be happier. I have recommended Champion to friends and family.

4 Stars 4 Stars 4 Stars 4 Stars 4 Stars  No comment

1 Star 1 Star 1 Star 1 Star 1 Star  Champion Energy was a nightmare to us.

1 Star 1 Star 1 Star 1 Star 1 Star  No comment

Residential Rating

Overall Rating:
0 Stars 0 Stars 0 Stars 0 Stars 0 Stars     (0 votes)

Would you recommend to a friend?  0% Yes   0% No

Comments