ElectricChoice.com is not affiliated with Atlantic City Electric. ElectricChoice.com is a website that informs and educates consumers about issues relating to energy deregulation.
State: New Jersey
Number of Customers: 545,000
Main Service Areas: Southern New Jersey
Contact Information: 1-800-642-3780
Atlantic City Electric, which is a subsidiary of Pepco Holdings, Inc., is one of primary electric utilities servicing the southern portion of New Jersey. With a service area that spans over 2,700 miles and 545,000 customers, Atlantic City Electric is one of the key providers of energy services in the state. The utility?s service area includes the following counties:
The utility was first incorporated in 1924 and became part of the Pepco family in 2000. Atlantic City Electric has eight different facilities and 109 substations throughout southern New Jersey. The utility offers several sustainability programs for its community members and proudly offers payment assistance programs to their customers in an effort to help them manage their energy use and keep their account payments up-to-date.
Atlantic City Electric Facilities and Equipment
Atlantic City Electric manages tens of thousands of miles of both underground and above-ground power lines. As the state-appointed utility, Atlantic City Electric is responsible for maintaining these power lines and keeping them safe and operating as they should. This includes providing annual maintenance and tree trimming services around their service area.
Customers who fall under Atlantic City Electric?s service area should be aware that the utility is in charge of the metal towers, poles and transmission lines that carry electricity. Any issues with this equipment should be reported directly to the utility, not the customer?s retail energy provider. The utility is also responsible for issues with outages and storm damage.
Atlantic City Electric Rebates and Incentives
Atlantic City Electric offers rebates, incentives and programs, designed to help their customers save money and use less energy. As part of the utility?s larger effort to improve the environment, Atlantic City Electric also offers incentives for those who use green energy and practice energy efficient measures in their home. This effort is part of the New Jersey Clean Energy Program, designed to help bring more energy from renewable resources to the state.
The utility also has a voluntary program known as the Energy Wise Rewards Program that allows customers to improve their efficiency and cut down on costs by allowing Atlantic City Electric to remotely control their heating or air conditioning temperatures at certain selected times during the day.
Atlantic City Electric Customer Technology
Atlantic City Electric has its own mobile apps and account services that are designed to help customers make smarter energy choices. These programs offer tools to help customers calculate potential savings they could experience by making simple changes and home improvements. These apps also feature tools that allow customers to see where their energy dollars are spent, analyze their individual usage and compare their energy costs to other users in their area.
Comparing PSE&G Electricity Rates
New Jersey has a completely deregulated energy market and has had one since the 1990s. This means that while consumers can receive their energy from Atlantic City Electric, they also have the power to choose a different retail supplier in their area. This means these consumers can shop for plans from local, privately-owned, retail energy providers.
Since New Jersey residents have the right to choose under the state-appointed initiative called New Jersey Choice, customers can either keep their service where it is (at their utility) or shop around for a different energy supplier. Customers who choose not to shop for a new energy supplier can continue to purchase their electricity directly from Atlantic City Electric.
All utilities in New Jersey are still monitored by the government to insure they are offering fair prices on their energy products.