About CenterPoint Energy
CenterPoint Energy Houston Electric LLC is the TDU serving the greater Houston metropolitan area. Operating within the ERCOT deregulated market, CenterPoint delivers electricity, maintains power lines and infrastructure, reads meters, and restores service after outages.
CenterPoint does not sell electricity — customers choose a Retail Electric Provider (REP) for their energy supply and billing.
Service area
CenterPoint's electric delivery territory covers the Houston metro area, including suburbs like Sugar Land, Pearland, The Woodlands, Baytown, and League City, extending to Galveston and other Gulf Coast communities.
Cities & counties served
CenterPoint Energy provides electricity delivery service throughout the following areas in Texas:
How to contact CenterPoint Energy
Frequently asked questions
How do I report an outage to CenterPoint?
Call 1-800-332-7143 or visit centerpointenergy.com/outage to report and track outages in the Houston area.
Does CenterPoint sell electricity?
No. CenterPoint is the delivery utility (TDU). You choose a Retail Electric Provider (REP) who sells you a plan and bills you. CenterPoint's delivery charges are passed through on your REP bill.
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