North Carolina Power Outages
- There are 1,530 customers without power in North Carolina right now across 13 counties.
- We're tracking 4,533,311 North Carolina customers across all 100 counties.
Outages by Utility
5 of 20 reporting outages
Outages by County
13 of 100 with active outages
Report a Power Outage in North Carolina
Contact your electric utility to report an outage. Duke Energy serves the vast majority of North Carolina, while cooperatives and municipal utilities cover specific regions.
| Utility | Outage Hotline | Service Area |
|---|---|---|
| Duke Energy Carolinas | 1-800-769-3766 | Western NC (Charlotte, Asheville, Winston-Salem) |
| Duke Energy Progress | 1-800-419-6356 | Eastern NC (Raleigh, Durham, Fayetteville, Wilmington) |
| Dominion Energy | 1-866-366-4357 | Northeastern NC (Elizabeth City, Outer Banks) |
| EnergyUnited EMC | 1-800-522-3793 | Piedmont (Davidson, Iredell, Rowan counties) |
| Blue Ridge Energy | 1-800-451-5474 | Mountains (Watauga, Caldwell, Alexander counties) |
| PWC Fayetteville | 910-483-1382 | City of Fayetteville / Cumberland County |
About This Data
This tracker aggregates real-time data from 20 electric utilities serving North Carolina — including both Duke Energy subsidiaries, Dominion Energy, and more than a dozen electric cooperatives and municipal utilities. Together they deliver power to the state's approximately 4,900,000 electricity customers across all 100 counties. Data refreshes every 15 minutes.
County-level outage assignments use geographic coordinates and FIPS codes from Census Bureau county boundary data. Customer counts come from EIA Form 861 filings. For national data, see our national power outage tracker.
Frequently Asked Questions
How many people are without power in North Carolina right now?
Right now, 1,530 customers are without power across 13 North Carolina counties. This page tracks live data from 20 utilities — including Duke Energy Carolinas, Duke Energy Progress, Dominion Energy, and more than a dozen electric cooperatives — covering 4,533,311 of the state's roughly 4.8 million electricity customers.
Who do I call to report a power outage in North Carolina?
Call your electric utility's outage hotline. For most of North Carolina, call Duke Energy at 1-800-769-3766 (Carolinas) or 1-800-419-6356 (Progress). In the northeastern part of the state, call Dominion Energy at 1-866-366-4357. For electric cooperatives, call your local co-op — EnergyUnited at 1-800-522-3793, Blue Ridge Energy at 1-800-451-5474, or your co-op's listed number. Municipal utilities like PWC Fayetteville have their own outage lines.
How does the North Carolina power grid work?
North Carolina's electricity market is regulated — customers receive bundled service from their assigned utility. Duke Energy is the dominant provider, serving about 3.5 million customers through two subsidiaries: Duke Energy Carolinas (western NC including Charlotte) and Duke Energy Progress (eastern NC including Raleigh and the coast). Dominion Energy serves approximately 100,000 customers in the northeastern corner. Over 30 electric cooperatives and several municipal utilities serve rural and smaller urban areas. The North Carolina Utilities Commission (NCUC) regulates investor-owned utilities.
What causes power outages in North Carolina?
North Carolina faces a wide range of weather threats. Hurricanes and tropical storms from the Atlantic are the biggest cause of widespread outages, particularly along the coast and in the eastern plains. Summer severe thunderstorms and tornadoes affect the Piedmont region. Winter ice storms and occasional snowstorms hit the mountains and Piedmont. Tree contact from high winds and ice loading is the single most common outage trigger. The 2024 substation attacks in Moore County highlighted infrastructure vulnerability as well.
How long do North Carolina power outages typically last?
Most routine outages are restored within 1 to 4 hours. Severe thunderstorm damage may take 12 to 24 hours. Hurricanes like Florence (2018), Dorian (2019), and Helene can cause outages lasting several days to over a week, especially in coastal and flood-prone areas. Winter ice storms in the mountains and foothills can also cause extended outages where access is difficult. Duke Energy and other utilities publish estimated restoration times on their outage maps and send automated customer notifications.
