New York Power Outages
- There are 289 customers without power in New York right now across 16 counties.
- We're currently tracking 8,284,891 New York customers across all 62 counties.
Outages by Utility
7 of 10 reporting outages
Outages by County
16 of 62 with active outages
Who Do I Call to Report a Power Outage?
Call your electric utility's dedicated outage hotline. In New York, your delivery utility is determined by your location. Even if you buy electricity from an ESCO, your local utility handles outage restoration.
| Utility | Outage Hotline | Service Area |
|---|---|---|
| Con Edison | 1-800-752-6633 | NYC & Westchester |
| National Grid | 1-800-867-5222 | Upstate NY (Buffalo, Syracuse, Albany) |
| PSEG Long Island | 1-800-490-0075 | Long Island (Nassau & Suffolk) |
| NYSEG | 1-800-572-1131 | Southern Tier, Finger Lakes, Hudson Valley |
| RG&E | 1-800-743-1701 | Rochester / Monroe County area |
| Central Hudson | 1-800-527-2714 | Hudson Valley (Dutchess, Ulster, Orange) |
| Orange & Rockland | 1-877-434-4100 | Rockland & Orange counties |
About This Data
This tracker aggregates real-time data from 10 electric utilities operating in New York — including Con Edison, National Grid, PSEG Long Island, NYSEG, RG&E, Central Hudson, and Orange & Rockland. Together these utilities deliver electricity to virtually all of the state's approximately 8,345,066 customers. Data is refreshed every 15 minutes from each utility's public outage reporting system.
County-level outage assignments use geographic coordinates and FIPS codes from Census Bureau county boundary data. Customer counts are sourced from EIA Form 861 filings and utility self-reported figures. For national outage data across all 50 states, see our national power outage tracker.
Frequently Asked Questions
How many people are without power in New York right now?
Right now, 289 customers are without power across 16 New York counties. This page pulls live data every 15 minutes from 10 utilities — including Con Edison, National Grid, PSEG Long Island, NYSEG, RG&E, Central Hudson, and Orange & Rockland — covering 8,284,891 of the state's roughly 8.2 million electricity customers.
Who do I call to report a power outage in New York?
Call your electric utility's outage hotline. In New York City, call Con Edison at 1-800-752-6633. On Long Island, call PSEG Long Island at 1-800-490-0075. Upstate, call National Grid at 1-800-867-5222, NYSEG at 1-800-572-1131, or RG&E at 1-800-743-1701. In the Hudson Valley, call Central Hudson at 1-800-527-2714 or Orange & Rockland at 1-877-434-4100.
How does the New York power grid work?
New York operates a partially deregulated electricity market overseen by the New York Public Service Commission (NYSPSC) and managed by the New York Independent System Operator (NYISO). Transmission and distribution are handled by regulated utilities: Con Edison serves New York City and Westchester, PSEG Long Island serves Long Island, and National Grid, NYSEG, RG&E, Central Hudson, and Orange & Rockland serve upstate and the Hudson Valley. In deregulated areas, customers can choose their energy supplier (ESCO) while their local utility still handles delivery and outage restoration.
What causes power outages in New York?
Common causes include severe weather — nor'easters, ice storms, high winds, and summer heat waves that strain the grid. In New York City, underground cable faults and heat-related equipment failures are frequent causes. Upstate, tree contact from ice and wind storms is the leading cause. Other factors include equipment aging, vehicle accidents, and animal interference. Major events like Hurricane Sandy (2012) and Hurricane Ida (2021) caused widespread, multi-day outages.
How long do New York power outages typically last?
Most routine outages last 1 to 4 hours. Storm-related outages may take 12 to 72 hours depending on severity. Major storms like nor'easters can cause outages lasting several days, especially in suburban and rural areas where tree damage is extensive. Con Edison and other utilities publish estimated restoration times (ETRs) on their online outage maps. The NYSPSC tracks utility restoration performance and can impose penalties for slow restoration.
